Frequently asked questions

Frequently asked questions

  • What’s in the box?

    You’ll receive 8-12 healthy items (snacks, skincare & lifestyle items) and a mix of samples and full-size products in every box. The box is valued at $35-$70 including shipping. 

  • When will I get my box?

    The box ships within 2 weeks of your first purchase. It can take 2-7 business days for the box to arrive. If you purchased a Seasonal or 1 Year subscription, the following boxes will ship 3 months after and so on every 3 months.

  • Can I buy just one box?

    You can choose our Seasonal Box and cancel when you want or choose the Trial box that's a one-time purchase. 

  • When will I be billed?

    Our Seasonal Subscriptions are charged once every 3 months on the same day that you first purchased, but 3 months later (the day that you signed-up). The 1 year subscription and trial box are pre-paid and do not renew automatically.

  • What is our cancellation policy?

    The 1 Year Subscription can be cancelled during the first month by sending us an email at However, once the first month has passed this subscription is non-refundable . If you cancel your box after a payment has gone through, you will still receive that box, but the cancellation will start the following month. Example: Your seasonal payment went through on November 5th for the Winter box. You then cancelled your subscription on November 30th. You will still receive the Winter box because the payment went through, but you will no longer be billed moving forward.

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